The People Behind the Places: Meet PMG’s Leadership Team
A workplace decision is one of the most significant commitments an organisation can make. In a volatile property market, leaders are navigating complex choices around hybrid workforce patterns, changing talent expectations, and long-term lease investments. These decisions carry high stakes. A short-term fix risks wasting capital and disrupting corporate culture. Protecting the asset requires a shift in perspective from transactional delivery to long-term impact.
True value comes from designing and building environments that endure. At PMG, this philosophy defines our core purpose: Places Made for Generations. Achieving this standard requires a unified approach where strategy, design, cost management, and delivery operate under a single point of accountability. It eliminates the traditional friction and lack of accountability between separate consultants and contractors, ensuring that the original design intent survives all the way to practical completion.
This integrated framework relies on the expertise and accountability of the people steering it. PMG is led by a national collective of nine directors and general managers who bring thirty years of institutional authority to the table. This team reflects a deliberate balance of skills and perspectives. In an industry historically dominated by single-gender leadership, half of PMG’s executive team are women. This gender diversity brings a broader, more rigorous level of thought to project strategy and business governance.
When an organisation faces a project that is too critical to fail, success comes down to who is in the room. PMG clients deal directly with these leaders and sector specialists who remain personally invested from the first briefing to post-occupancy optimisation.
Meet the leaders responsible for redefining the national standard of workplace delivery.
John Muhary | Managing Director & Founder
John Muhary founded PMG Group guided by an ethos that has guided every decision since: that workplace strategy, design, and delivery unite to solve a workplace problem. Over thirty years, he has built a national integrated practice with more than 1,200 completed workplaces and a reputation built entirely on client outcomes. As Managing Director, John remains involved in every client relationship. The organisations who choose PMG do so because their project is too important to get wrong, and they want the person accountable for the outcome in the room from the first conversation to the last.
“Forty years in this industry taught me one thing above everything else: the quality of the outcome is always a reflection of the quality of the people behind it. I built PMG around that belief. I also built it on the belief that workplace strategy, design, and delivery should never be separated. When those three things come together, with the right team, working to the right standard, the result is a workplace that holds its value for the people in it. That is what Places Made for Generations means in practice.”
Delwynne Lyons | Finance Director
Delwynne Lyons has backed John and his vision for PMG for over twenty years, building the financial governance framework and stable financial foundation that has ensured PMG’s sustainability. This foundation paired with Delwynne’s integrity and partnership mindset with all those partners who allow PMG to achieve results ensure PMG always pays subcontractors, consultants and suppliers on time, maintained financial health through the GFC and COVID and can maintain such an aggressive growth strategy. Delwynne leads the Finance and Admin teams nationally: the people who create our culture boosting calendar of events, make sure each of our offices and all PMG team members are supported with what they need to thrive.
“Financial stability means no matter how the market changes we can always take care of our PMG people and the valued partners who make our high quality bar possible. The quality of our execution in every aspect provides total assurance for our clients – the people they place their trust in, and the suppliers, consultants and sub-contractors we place our trust in. Our integrated model, our financial governance, and our accreditations are the architecture of that structure. A firm that asks clients to make decade-long decisions has to be worthy of them. Places Made for Generations is the standard we hold ourselves to.”
Kate Gibson | Director of Clients and Strategy
Kate Gibson has spent close to nine years at PMG, and in that time has shaped what authentic client engagement looks like at an integrated practice. With passion & drive, Kate leads workplace strategy advisory, client engagement, and marketing across the national business, working with C-suite leaders, asset & project teams she navigates decisions about property portfolios, commercial reality, space, people, and culture, engaging as a true trusted advisor. Kate brings the most value in early conversations, taking the time to understand business context, to bring clarity and calm to complex situations, helping clients make decisions faster, with confidence. PMG’s integrated model means the advice she gives is always connected with the delivery reality, a distinction that matters more than most clients can appreciate until they have worked the other way.
“The organisations who benefit most from a workplace transformation are those who know what they are solving for before the process begins. Lease events, portfolio decisions, attendance challenges, culture gaps, leadership alignment, global directive localisation: these are the drivers shaping the future conversation. Genuine client partnership engagement brings clarity to questions, cuts through to what actually matters, and builds a path the whole organisation can commit to. At PMG, that thinking runs through every decision, all the way to driving the very best outcome.”
Tica Masuka | Workplace Strategy Director
Tica Masuku leads PMG’s workplace strategy practice. A human geographer by training, she applies behavioural, spatial, and financial insight to help organisations make workplace and property decisions with confidence, rather than by instinct or convention. What drives Tica’s approach is curiosity: a genuine interest in how people behave, experience, and relate to the spaces and tools around them. She treats that curiosity as the starting point for every engagement, arguing that an organisation can’t improve a workplace it hasn’t first taken the time to properly understand. It’s this same curiosity that has built her reputation well beyond PMG, as a recognised voice on the human side of workplace strategy, and it’s what Places Made for Generations means in her hands: places built on real insight into the people who use them.
“Workplace strategy isn’t about square metres, it’s about enabling business performance. The right decisions create environments where talent thrives and organisations achieve their goals. That starts with curiosity: understanding how people actually behave, experience, and connect with their workplace, before you decide anything about the space itself. At PMG, that insight is what shapes every strategy we build for our clients.”
Petrunda Christofis | Design Director
Petrunda Christofis first joined PMG in 2006, in the early years of her career as a mid-level designer, the last ten as Design Director leading a team of 30+ designers nationally. Her team are drawn from leading architectural practices, true design & build businesses, boutique design studios and other inspiring walks of life creating a true collective of design expertise. Her drive to continuously raise the bar on PMG’s design quality, without the bigger picture being compromised, has nurtured a group of unicorn designers who push creative boundaries while also offering enormous commercial value to their clients. Every brief begins with a question about how and why people engage within the workplace, and results in a considered spatial experience. Embedded a mindset on how to approach every project with empathy, connection & authentic impact with a genuine drive to ensure these pillars remain strong throughout PMG’s integrated model, from first concept through to handover.
“The detail in a well-designed workplace is only ever as good as the process that protected it. At PMG, the team that develops the design holds it all the way to practical completion. No handover from designer to builder. No loss of intent between concept and construction. Every decision stays connected to the strategy it came from, so the space keeps performing for the people in it long after we have left.”
James Flack | Head of Delivery
James Flack leads PMG’s national delivery function, responsible for the on-time, on-budget completion of every project the practice undertakes. PMG’s estimators work alongside designers from first concept. The programme is confirmed before approvals are sought. By the time construction starts, the outcome is already mapped. James oversees project management, project environment operations, contractor relationships, and the quality and safety standards behind PMG’s Triple ISO accreditation across Sydney, Brisbane, Melbourne and Adelaide. Communication with clients and contractors stays open throughout, so problems surface early and the team stays ahead of the job. For clients, the practical result is straightforward: the move-in date on the programme is the move-in date – no variations, no design compromises.
“Delivery is where every promise made in the strategy and design becomes a physical reality. At PMG, our integrated model means the people responsible for cost and programme are in the room from the first concept, so the programme entering construction is grounded in reality. Move-in date certainty comes from that process. Every project we deliver is a commitment to the client, to the people who will work in that space, and to the standard PMG holds itself to.”
Chris Ottley | General Manager, Queensland
Chris Ottley leads PMG’s Queensland operation, managing regional business growth, client relationships, and project delivery. He provides operational leadership for the state, ensuring consistency and quality across PMG’s integrated workplace strategy, design, and construction projects. With extensive experience in the local market, Chris serves as a strategic partner for organisations navigating Queensland’s changing commercial landscape. The run-up to the Brisbane 2032 Olympic Games is driving unprecedented infrastructure development and population growth across the state. This activity is rapidly tightening the supply of premium commercial property, forcing businesses to elevate their long-term workplace planning. Chris works alongside clients to navigate these market constraints, ensuring their physical spaces deliver lasting value, cohesion, and operational performance.
“The Queensland workplace market is under structural pressure. Accelerated population growth and an infrastructure boom ahead of the 2032 Olympics mean premium commercial space is shrinking. Organisations cannot afford to treat workplace decisions as simple transactions anymore. Staying ahead requires long-term planning and a cohesive strategy. At PMG, our focus is on providing the local depth and integrated expertise required to elevate these environments and secure lasting stability for our clients.”
Mary Cunningham | General Manager, Victoria
Mary Cunningham leads PMG’s Victorian operation, overseeing integrated workplace transformation for organisations who seek a well-designed space that performs. She leads delivery of the full PMG model across the state: workplace strategy, design, and construction managed by one practice to one standard. Mary brings a comprehensive view of the commercial property lifecycle. Her background spanning large-scale property management, asset operations, and premium workspace design allows her to look at projects from the perspective of both the operator and the end-user. Melbourne has always had high design expectations. What has changed is the brief. The workplaces performing well in this market are built around how people actually work today, and Mary brings the experience and market knowledge to deliver them.
“Melbourne is a market full of opportunity for organisations that know how to read it. Vacancy is high, incentives are strong, and the organisations making considered decisions right now are the ones that will be best positioned when the market tightens. Reading the market means reading a changing workforce. The return to the city is happening, but old hybrid models like hot-desking are already failing. Businesses need to figure out what employees actually want from a workplace today. Delivering these workplace solutions is what PMG helps Melbourne organisations get right.”
Dragan Sancanin | General Manager, New South Wales
Dragan Sancanin leads PMG’s New South Wales operation, overseeing integrated workplace transformation for organisations that want certainty at every stage of the process. Sydney is the most competitive and complex commercial property market in the country, where the stakes on a workplace decision are higher than anywhere else. Dragan brings a background in construction delivery and cost control across major projects, giving him a grounded view of what it actually takes to deliver a workplace decision that holds up. That experience is what PMG’s Sydney clients rely on to make informed decisions and achieve outcomes that last.
“Sydney is the most complex workplace market in the country. The numbers are bigger, which means the cost scrutiny on every decision is higher. The CBD versus metro question is a genuine strategic choice here, with real implications for talent, culture, and operating costs. And the return to office conversation has played out more publicly in Sydney than anywhere else, which means workforce expectations are harder to navigate. Understanding the specific pressures this market creates for organisations, and thirty years of integrated workplace experience at PMG, gives our Sydney clients the clarity to make informed decisions and achieve outcomes that last.”
A practice built to last
Eight leaders. A collective that spans strategy, design, finance, and three state markets, bound by a common standard and a long-term view of what a workplace should do. PMG’s leadership team is the expression of what Places Made for Generations looks like in practice, experienced, invested, and personally accountable for the outcome.
To connect with the PMG leader best placed for your market or area of interest, visit our team landing page or reach out directly via LinkedIn.
